Installation And Troubleshooting

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Apart from having more resources, a good reason why you may get your own web server and use it instead of a shared web hosting plan is that you are able to install and run a large selection of software. With a shared account, you could use programs, that don't require root access and are not set up server-side, so in case you require certain software for your websites, you can't do the installation on a shared web server. This isn't the situation with a hosting server of your own where you'll be able to install whatever you would like. The downside is that you may not have much experience and taking care of your own hosting server is more difficult that managing a shared hosting account in which the company handles most things. This is the reason why we offer an extra service for our server plans called Installation & Troubleshooting and you can take full advantage of it any time you face any problems with the administration of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade could be ordered for any of the VPS server plans irrespective of the OS and CP that you've selected or the task that you need to be executed as our admins will aid you with everything relevant to the software on the server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts if they don't work efficiently, and so forth. The upgrade features one hour of work and if a particular task requires less time, the remaining minutes shall be available for the future and shall be listed within the VPS billing CP. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies 30 minutes of custom work on your server. Thus, you may work on your websites without needing to worry that you won't be able to use some program or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

If you require our upgrade for any reason, you can add it to your dedicated server with several clicks through the billing CP or if you will need some custom work on the hosting server the minute it is set up, you can get the upgrade during the signup procedure and let us know exactly what you need to be carried out, so everything shall be ready once your machine is operational. Sixty minutes of custom work are added to your account each and every time you order the upgrade, so you can take advantage of this service as many times as you need. If some task needs less time to be performed, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to focus on developing and promoting your Internet sites without wasting time on maintaining the dedicated web server or the software installed on it. You could employ it if you also use our Managed Services upgrade, but the 30 min it provides are not enough to perform all tasks that you need.