Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Control Panel you will find an exhaustive Help Center section featuring a plethora of educational articles and regularly asked questions. They are answered by our support team of experienced techs. Just type in your question and our clever platform will return the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • If you want to watch how an action is executed or how an issue is taken care of, rather than just reading about it, have a look at our selection of step–by–step video tutorials. They cover various different topics and will help you quickly learn how to work with the Web Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 technical support service and a sixty–minute support ticket response time guarantee. Our accomplished tech support engineers will be at your disposal day and night to answer your queries and to take care of any problem that you might possibly come across. Simply send a help request from the Help section and we’ll respond back to you in a jiffy.